Terms of Service

OVERVIEW
This website is operated by Pawookies. Throughout the site, the terms “we”, “us” and “our” refer to Pawookies. Pawookies offers this website, including all information, tools and services available from this site to the user, conditioned upon acceptance of all terms, conditions, policies and notices stated here.
By visiting the site and/or purchasing from us, the user engages in our “Service” and agrees to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users, including without limitation browsers, vendors, customers, merchants, and contributors of content. Please read these Terms carefully before accessing or using the website. By accessing or using any part of the site, the user agrees to be bound by these Terms. If the user does not agree to all the terms and conditions of this agreement, the user may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store are subject to the Terms. The most current version of the Terms is available at this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to the website. It is the user’s responsibility to check this page periodically for changes. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store may be hosted on [Shopify Inc. or other platform]. They provide the online e‑commerce platform that allows us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, the user represents being at least the age of majority in the applicable jurisdiction, or that the user is the age of majority and has given consent to allow any minor dependents to use the site. The user may not use products for any illegal or unauthorized purpose nor violate any laws, including intellectual property laws, in the use of the Service. The user must not transmit worms, viruses, or destructive code. A breach or violation of any Terms will result in immediate termination of the Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. The user understands that content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements. Credit card information is always encrypted during transfer over networks. The user agrees not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission. Headings are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Material is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more accurate, complete, or timely sources. Any reliance on material on this site is at the user’s own risk. This site may contain historical information that is provided for reference only. We reserve the right to modify contents at any time, but have no obligation to update information. It is the user’s responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content) without notice at any time. We shall not be liable to any user or third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online and may have limited quantities; returns or exchanges are governed by the Refund/Returns Policy: [LINK TO REFUND/RETURNS POLICY]. We have made every effort to display as accurately as possible the colors and images of products; we cannot guarantee that any device’s display will be accurate. We reserve the right to limit sales of products or Services to any person, geographic region, or jurisdiction; this may be exercised on a case‑by‑case basis. We may limit quantities of any products or Services offered. All descriptions or pricing of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service is void where prohibited. We do not warrant that the quality of any products, Services, information, or other material purchased will meet expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same account, payment method, and/or billing or shipping address. In the event of a change to or cancellation of an order, we may attempt to notify the user via the contact information provided at the time of the order. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. The user agrees to provide current, complete, and accurate purchase and account information and promptly update account details to complete transactions and contact as needed. For more details, review the Refund/Returns Policy: [LINK TO REFUND/RETURNS POLICY].

SECTION 7 – OPTIONAL TOOLS
We may provide access to third‑party tools over which we neither monitor nor have control. The user acknowledges that such tools are provided “as is” and “as available” without warranties, representations, or conditions and without endorsement. We shall have no liability arising from or relating to the use of optional third‑party tools. Any use of optional tools offered through the site is entirely at the user’s own risk and discretion and the user should ensure familiarity with and approval of the terms provided by the relevant third‑party providers. New services and/or features through the website shall also be subject to these Terms.

SECTION 8 – THIRD‑PARTY LINKS
Certain content, products, and services available via the Service may include materials from third parties. Third‑party links may direct the user to third‑party websites. We are not responsible for examining or evaluating the content or accuracy and do not warrant and will not have any liability or responsibility for any third‑party materials or websites, or for any other materials, products, or services of third parties. Review the third party’s policies and practices carefully. Complaints, claims, concerns, or questions regarding third‑party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, the user sends submissions or, without a request, sends creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), the user agrees that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments forwarded to us. We are under no obligation to maintain comments in confidence; to pay compensation; or to respond. We may monitor, edit, or remove content determined in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates IP or these Terms. The user agrees comments will not violate any right of any third party and will not contain unlawful, abusive, or obscene material or malware. The user may not use a false email address or mislead us or third parties. The user is solely responsible for comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION
Submission of personal information through the store is governed by our Privacy Policy:[https://pawookies.com/policies/privacy-policy].

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after an order has been submitted). We undertake no obligation to update, amend, or clarify information, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions set forth in the Terms, the user is prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate laws; to infringe IP rights; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit malicious code; to collect or track personal information; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent security features of the Service or any related website. We reserve the right to terminate use for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that use of the Service will be uninterrupted, timely, secure, or error‑free, or that results will be accurate or reliable. The user agrees that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice. The Service and all products delivered are provided “as is” and “as available,” without representations, warranties or conditions of any kind, express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non‑infringement. In no case shall Pawookies, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any indirect, incidental, punitive, special, or consequential damages. In certain jurisdictions, limitations may not apply to the extent prohibited by law.

SECTION 14 – INDEMNIFICATION
The user agrees to indemnify, defend and hold harmless Pawookies and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of the user’s breach of these Terms or violation of any law or third‑party rights.

SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
Obligations and liabilities incurred prior to termination survive termination. These Terms are effective unless and until terminated by either party. The user may terminate these Terms at any time by notifying us or when ceasing to use the site. If in our judgment the user fails, or we suspect that the user has failed, to comply with any term, we may terminate this agreement at any time without notice and the user will remain liable for all amounts due up to and including the date of termination; and/or deny access to the Services.

SECTION 17 – ENTIRE AGREEMENT
Failure to exercise or enforce any right or provision shall not constitute a waiver. These Terms and any policies or operating rules posted on this site constitute the entire agreement and govern use of the Service, superseding any prior agreements, communications, and proposals. Any ambiguities shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles; courts located at [Vadodara,Gujarat] shall have exclusive jurisdiction, unless otherwise required by applicable law.

SECTION 19 – CHANGES TO TERMS OF SERVICE
The most current version of the Terms is always available on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to the website. It is the user’s responsibility to check the website periodically for changes. Continued use of or access to the website or the Service following the posting of changes constitutes acceptance of those changes.